Privacy Policy

Effective Date: 01-01-2026

Overview

US MedBank (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, share, and protect information about healthcare providers, practice managers, and other users (“you” or “your”) who visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to provide and improve our funding and financial services. This may include:

Personal and Business Information

Name, business name, and contact details (address, email, phone)
Tax ID, NPI, or other business identification numbers
Billing and payment details
Information related to invoices or funding requests

Technical Information

IP address, browser type, and device information
Website usage data (pages visited, time on site, referral links)
Cookies and similar tracking technologies (see Section 6)

Protected Health Information (PHI)

We may receive limited patient-related information only as necessary to verify or fund healthcare invoices. All such data is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

2. How We Use Your Information

We use your information to:

Process and manage funding requests and payments
Verify business and identity information
Maintain secure accounts and user access
Communicate with you about services, updates, or compliance
Improve our website, products, and customer experience
Comply with applicable laws and regulations

We do not sell or rent your personal or business information.

3. Sharing and Disclosure

We may share information only as needed to operate our business or as required by law:

With trusted service providers under confidentiality agreements (e.g., banking, IT, analytics, and compliance support)
When required by law, subpoena, or government request
To prevent or respond to fraud, security threats, or illegal activities
In connection with a merger, acquisition, or business transfer, with notice provided in advance

4. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
Examples include:

Encrypted data transmission (SSL/TLS)
Secure servers and firewalls
Limited employee access based on role
Despite these measures, no online system can guarantee 100% security.

5. Your Choices and Rights

You may:

Access, update, or correct your account information
Opt out of non-essential marketing emails by following the “Unsubscribe” link
Request deletion of your account by contacting us at privacy@usmedbank.com

Certain data may be retained for legal, regulatory, or operational reasons.

6. Cookies and Tracking Technologies

US MedBank uses cookies and similar technologies to enhance your browsing experience and analyze site performance.
You may adjust your browser settings to block cookies, though some website features may not function properly.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

8. Protecting Health and Financial Information

We maintain full compliance with HIPAA and other applicable regulations to ensure that any health-related data handled in connection with our funding services remains protected and confidential.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above will reflect the most recent changes. Material updates will be communicated through our website or by direct notice.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

US MedBank
Email: privacy@usmedbank.com
Phone: (786) 963-9119
Address: 999 Brickell Avenue, Suite 820, Miami, FL 33131.